Using Chrome browser for Claimsure - Set up Required
Internet Explorer 11 (IE11/) is nearing end of Microsoft Support
(August '21) therefore we would advise moving over to Chrome Browser
as Claimsure is not compatible with Microsoft Edge (Chromium) as of...
CLAIMSURE DISTORTED - ONLY ON MY PC - NOT FUNCTIONING NORMALLY
Claimsure is Web Based. This means that Claimsure requires a browser
such as Internet Explorer 11 to function. At the moment your version
of Claimsure is fully compatible with Internet Explor...
It is a requirement to add the server URL to the trusted sites,
otherwise the pop ups for signature or the export feature may be
disabled due to security settings on the browser. This is an active X
filtering setting that takes less than 30 seconds to com...
TO ADD A SITE TO THE COMPATIBILITY VIEW LIST
* Open Claimsure to login screen, select the TOOLS button (top
right) , and then select COMPATIBILITY VIEW SETTINGS.
* Under ADD THIS WEBSITE, enter the URL of the site you want to add
(Claimsure URL shou...
Steps To Delete Browser Cache:
1) Open Claimsure on log in screen.
2) Click on 'Tools' (top right) [usually a small gear icon].
3) Click on 'Internet Options'.
4) Click on 'Delete' beside settings button
5) Ensure there is a tick in ALL boxes EXC...
To create a shortcut that will always open Claimsure on Internet
Explorer:
* Right-click on your desktop
* Select New -> Shortcut
* On "Type the location of the item", paste: "C:Program
FilesInternet Exploreriexplore.exe" http://_yourURL_/Claimsur...
In order to set up Internet Explorer as your default browser, you can
follow the documentation below:
https://support.microsoft.com/en-us/help/17435/windows-internet-explorer-make-default-browser
[https://support.microsoft.com/en-us/help/17435/windows-i...
AFTER AN UPGRADE
After an upgrade, the display can be not correct because of the data
cached in your browser correspond at the data from the previous
version.
STEPS TO DELETE BROWSER CACHE:
1) Open Claimsure on log in screen.
2) Click on 'Tools' (t...
