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Knowledgebase : Browser Configuration for Claimsure
   

It is a requirement to add the server URL to the trusted sites, otherwise the pop ups for signature or the export feature may be disabled due to security settings on the browser. This is an active X filtering setting that takes less than 30 seconds to com...
TO ADD A SITE TO THE COMPATIBILITY VIEW LIST * Open Claimsure to login screen, select the TOOLS button (top right) , and then select COMPATIBILITY VIEW SETTINGS. * Under ADD THIS WEBSITE, enter the URL of the site you want to add (Claimsure URL shou...
Steps To Delete Browser Cache: 1) Open Claimsure on log in screen. 2) Click on 'Tools' (top right) [usually a small gear icon]. 3) Click on 'Internet Options'. 4) Click on 'Delete' beside settings button 5) Ensure there is a tick in ALL boxes EXC...
To create a shortcut that will always open Claimsure on Internet Explorer: * Right-click on your desktop * Select New -> Shortcut * On "Type the location of the item", paste: "C:Program FilesInternet Exploreriexplore.exe" http://_yourURL_/Claimsur...
In order to set up Internet Explorer as your default browser, you can follow the documentation below: https://support.microsoft.com/en-us/help/17435/windows-internet-explorer-make-default-browser [https://support.microsoft.com/en-us/help/17435/windows-i...
AFTER AN UPGRADE After an upgrade, the display can be not correct because of the data cached in your browser correspond at the data from the previous version. STEPS TO DELETE BROWSER CACHE: 1) Open Claimsure on log in screen. 2) Click on 'Tools' (t...