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Knowledgebase : E-pad Signature
   

Complete the following steps to Enable ActiveX controls in IE. * Open Internet Explorer * Click on Settings and click Internet Options. * Click on the Security Tab. * Click on Custom Level. * Scroll down to "ActiveX controls and plug-ins" * E...
Using Chrome browser for Claimsure - Set up Required Internet Explorer 11 (IE11/) is nearing end of Microsoft Support (August '21) therefore we would advise moving over to Chrome Browser as Claimsure is not compatible with Microsoft Edge (Chromium) as of...
CLAIMSURE DISTORTED - ONLY ON MY PC - NOT FUNCTIONING NORMALLY Claimsure is Web Based. This means that Claimsure requires a browser such as Internet Explorer 11 to function. At the moment your version of Claimsure is fully compatible with Internet Explor...
Re-launch the Epad Client Installer (recommended for  non-administrators) 1. Open the Windows Control Panel (click on 'Start' then click on 'Control  Panel') 2. In the Windows Control Panel window open 'Add or Remove Programs' (can also be called Pro...
CHROME INSTALLATION STEPS   EPADLINK SIGCAPTUREWEB SDK INSTALLATION Download and run the ePadLink SigCaptureWeb SDK installer from http://www.epadsupport.com/SigCaptureWeb/SigCaptureWeb.exe [http://www.epadsupport.com/SigCaptureWeb/SigCaptureWeb.e...
To sign on Claimsure you must have the followed software installed on your computer. FOR MOTION TABLETS AND PCS: Local Admin rights are required to do this, so you may need the assistance of your IT department. * Universal Installer * Claimsure D...
When the user is entering a signature and what is showing on the screen is as follows: * Lines all around the places * Nothing on the middle but only lines on the sides * Not usual display * Nothing is showing This means that there is probably ...